NOTE:
1. Problem verification.
Test-drive the vehicle at freeway speeds, and monitor if the volume increases.
Does the volume increase?
YES
Intermittent failure, the system is OK at this time.
NO
The failure is duplicated, go to step 2.
2. Determine possible failure area (audio setting, others).
Verify the SVC mode setting in the audio unit sound set-up.
Is the SVC set to off?
YES
Change the setting to SVC MID, and recheck.
NO
Go to step 3.
3. Determine possible failure area (audio unit, others):
Is the vehicle speed indicated?
YES
Replace the audio unit - Refer to: Audio Unit Removal and Installation (Display Audio Type (7-inch Screen) ), or Audio Unit Removal and Installation (Color Audio Type (5-inch Screen) ).
NO
Go to step 4.
4. Open wire check (B-CAN_H, B-CAN_L lines):
Audio unit connector B (20P)
Gauge control module connector A (32P)
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Is there continuity?
YES
Replace the audio unit - Refer to: Audio Unit Removal and Installation (Display Audio Type (7-inch Screen) ), or Audio Unit Removal and Installation (Color Audio Type (5-inch Screen) ).
NO
Repair an open in the wire (s) between the audio unit and the gauge control module.
AUDIO SYSTEM SYMPTOM TROUBLESHOOTING INDEX (WITH NAVIGATION)
NOTE: Refer to Navigation System Symptom Troubleshooting for information about the symptom of audio-navigation unit which is not in the following table.
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AUDIO SYSTEM SYMPTOM TROUBLESHOOTING INDEX (WITHOUT NAVIGATION, COLOR AUDIO TYPE (5-INCH SCREEN) )
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AUDIO SYSTEM SYMPTOM TROUBLESHOOTING INDEX (WITHOUT NAVIGATION, DISPLAY AUDIO TYPE (7-INCH SCREEN) )
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Audio Disc Does Not Eject (With Navigation)
Handsfreelink System Symptom Troubleshooting - HFL Does Not Respond (With
Navigation)
Handsfreelink System Symptom Troubleshooting - HFL Does Not Respond (Without
Navigation, Color Audio Type (5-inch Screen) )
USB Device Does Not Function (With Navigation)
Washer Motor Test