Honda HR-V: Keyless Access System Symptom Troubleshooting - All The Doors And The Tailgate Will Not Lock And Unlock

1. Door lock actuator operation check 1:

1. Remove all the keyless remotes from inside the vehicle, and close all doors and the tailgate.
2. Push each LOCK and UNLOCK buttons of the keyless remote, at least 10 times.

Do the door lock actuators work normally?

YES

Go to step 2.

NO

Go to step 3.

2. Door lock actuator operation check 2.

1. Lock and unlock the doors with touching the door outer handle or the tailgate outer handle/lock switch.

Do the door lock actuators work normally?

YES

Intermittent failure, the system is OK at this time.

NO

Go to symptom trouble shooting "The doors will not unlock or lock with the door outer handle touch sensor or lock switch, but will unlock or lock with the keyless remote" - Refer to: Keyless Access System Symptom Troubleshooting - Keyless access indicator does not go off or does not come on, or Keyless Access System Symptom Troubleshooting - All the doors and the tailgate will not lock and unlock, or Keyless Access System Symptom Troubleshooting - The key-in reminder sounds in vehicle OFF (LOCK) mode when door is open, or Keyless Access System Symptom Troubleshooting - The doors will not unlock or lock with the keyless remote, but will unlock or lock with the door outer handles, or Keyless Access System Symptom Troubleshooting - The engine starts but stalls immediately, or Keyless Access System Symptom Troubleshooting - The key-in reminder does not sound, or Keyless Access System Symptom Troubleshooting - Immobilizer indicator does not go off or does not come on, or Keyless Access System Symptom Troubleshooting - Cannot select ON mode with keyless access, but can select ON mode with the keyless remote touching the engine start/stop switch, or Keyless Access System Symptom Troubleshooting - The doors will not unlock or lock with the door outer handle touch sensor or lock switch, but will unlock or lock with the keyless remote, or Keyless Access System Symptom Troubleshooting - Cannot select ON mode with keyless access and with the keyless remote touching the engine start/stop switch.

3. Determine possible failure area (keyless remote, others):

1. Push the LOCK and the UNLOCK buttons of the keyless remote, and check if the LED on the keyless remote comes on.

Does the LED come on?

YES

Go to step 4.

NO

Replace the keyless remote battery and recheck the system. If the symptom does not go away, replace the keyless remote.

4. Door lock actuator operation check 2:

1. Lock and unlock the doors with touching the door outer handle or the tailgate outer handle/lock switch.

Do the door lock actuators work normally?

YES

Register the keyless remote, and recheck. If the symptom does not go away, replace the keyless remote.

NO

Go to step 5.

5. Door lock actuator operation check 3:

1. Lock and unlock the driver's door with the driver's door lock switch.

Do the door lock actuators work normally?

YES

Go to step 6.

NO

Check the B-CAN system DTCs. If not, check the door lock system.

6. Keyless access system check:

1. Select KEYLESS TRANSMITTER from the BODY ELECTRICAL SYSTEM SELECT menu, then select INSPECTION, then KEYLESS CHECK.

Inspection - Keyless Check

2. Press the lock and unlock button and check the response on the screen of the HDS.

Is KEYLESS ENTRY TRANSMITTER CODE IS NOT RECEIVED indicated?

YES

Replace the keyless remote.

NO

Do the Keyless Access System Check. If the result is indicated, troubleshoot the items based on the SYSTEM CHECK table.

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